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Customer Service Representative

2 weeks ago

Gurgaon, Haryana, India Tata Consultancy Services Limited Full time

Job Description:

We are looking for a Customer Service Representative - IT who can provide exceptional customer service and technical support to clients. The successful candidate will be responsible for answering customer requests, understanding customer issues, and routing them to the appropriate teams.

About Us:

Tata Consultancy Services Limited is a leading global consulting and IT services company. We deliver business solutions that unlock growth and create value for our clients.

What You Will Do:

  • You will be the primary point of contact for customers, providing timely and effective support
  • You will work with internal teams to resolve customer issues and improve customer satisfaction
  • You will develop and maintain a strong understanding of our products and services

Requirements:

  • Exceptional communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of Systems, backup and Network