MDM L3 Support Specialist

3 weeks ago


Bengaluru, Karnataka, India Zones Full time
Job Title: MDM L3 Support

At Zones, we're seeking a highly skilled MDM L3 Support professional to join our team. As a key member of our IT infrastructure team, you will be responsible for providing expert-level support for our Master Data Management (MDM) platform.

Key Responsibilities:
  • Deploy, configure, and maintain the ManageEngine MDM solution.
  • Implement patches, updates, and upgrades to keep the system current.
  • Troubleshoot and resolve any issues related to the MDM platform.
  • Enrols and manage mobile devices across the organization.
  • Implement policies and profiles for device configurations and security settings.
  • Manage mobile application lifecycles, including distribution, updates, and licenses.
  • Ensure compliance with organizational security and data protection policies.
  • Provide technical support and guidance to end-users regarding MDM functionality and features.
Requirements:
  • 10+ years of overall technical experience in MDM.
  • Hands on experience in Intune, Jamf & other MDM tools / Platform
  • Proven experience in managing and administering ManageEngine MDM or similar mobile device management platforms.
  • Strong knowledge of mobile device platforms (iOS, Android), device management protocols (MDM, MAM), and security best practices.
  • Familiarity with network infrastructure, security protocols, and authentication mechanisms.
What You'll Bring:
  • Minimum 10 Years of experience in MDM
  • Graduation in any discipline
  • Strong communication and interpersonal skills to collaborate effectively with different stakeholders.

Zones offers a comprehensive benefits package, including medical insurance coverage, group term life, and personal accident cover. Our employees enjoy a flexible leave policy to balance their work-life. At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you.



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