
Research Engagement Specialist
1 day ago
About our role
We are seeking a professional to join our team as a Research Engagement Specialist.
Role Overview
This position involves managing client inquiries, understanding their needs, and positioning our services effectively.
Key Responsibilities
- Serve as the primary point of contact for inbound leads via calls, emails, and website inquiries.
- Understand client requirements and communicate how our research solutions can address them.
- Qualify leads, prepare customized proposals, and follow up to drive conversions.
- Collaborate with the Research team to design solutions aligned with client needs.
- Maintain accurate client records and sales pipeline updates in CRM tools.
- Build relationships with clients to foster repeat business and long-term engagement.
- Partner with the marketing team to provide feedback on lead quality and campaign effectiveness.
- Meet or exceed targets.
Requirements
- Bachelor's degree in Business, Marketing, Economics, or related field.
- 1–3 years of experience in client engagement, business development, or sales (preferably in research or consulting).
- Strong communication, presentation, and interpersonal skills.
- A consultative and solutions-oriented mindset.
- Ability to manage multiple conversations and prioritize effectively.
- Familiarity with CRM software and MS Office tools.
- Self-driven, adaptable, and eager to grow in a fast-paced environment.
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