Subscription Management Specialist

As a seasoned professional in the field of subscription management, you will play a pivotal role in implementing and optimizing Oracle Subscription Management Cloud for our organization. Your expertise will be instrumental in ensuring efficient, reliable, and scalable subscription management processes.

Key responsibilities include:

1. Implementation and Integration: Lead and contribute to the successful implementation and integration of Oracle Subscription Management Cloud with other Oracle Cloud modules and third-party systems.
2. Customization and Configuration: Customize Oracle Subscription Management Cloud modules to meet specific business requirements, including configuring workflows, pricing models, subscription plans, and revenue recognition processes.
3. Cloud Solutions Expertise: Act as a subject matter expert in Oracle Subscription Management Cloud, providing advice on best practices, technical solutions, and strategies to optimize system performance and subscription revenue models.
4. Support and Troubleshooting: Provide expert-level support and troubleshooting for subscription management issues and ensure the smooth operation of the subscription billing system.
5. Process Optimization: Identify opportunities for process improvements within subscription management, billing, and revenue recognition, and drive automation where possible.
6. Stakeholder Collaboration: Work closely with business users, product managers, and IT teams to ensure the alignment of Oracle Subscription Management Cloud with overall business goals and technical environments.
7. Documentation and Reporting: Ensure detailed documentation of all configurations, customizations, and troubleshooting steps. Provide regular status updates and reports to leadership.
8. Continuous Improvement: Stay updated on Oracle Cloud advancements and subscription management best practices, incorporating new features and capabilities into business operations.

• Education: Bachelor's degree in Computer Science or Information Technology.
• Experience:
• 8-10 years of experience in Oracle Subscription Management Cloud or related Oracle Cloud solutions.
• Strong understanding of subscription billing, invoicing, and revenue recognition concepts.
• Experience in implementing, customizing, and integrating Oracle Subscription Management Cloud with other Oracle and third-party systems.
• Solid experience with Oracle Financials Cloud, Oracle Billing Cloud, and Oracle Revenue Management.
• Strong knowledge of Oracle Cloud architecture, configurations, and security best practices.
• Technical Skills:
• Expertise in Oracle Subscription Management Cloud module configuration and administration.
• Strong skills in Oracle SQL, PL/SQL, and reporting tools like BI Publisher, Oracle Analytics Cloud.
• Familiarity with Oracle Cloud Infrastructure (OCI) and integration tools such as Oracle Integration Cloud (OIC).
• Problem-Solving Skills: Ability to troubleshoot and resolve complex technical and business issues related to subscription management and billing.
• Project Management: Strong project management skills, with experience in agile methodologies.
• Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Certifications: Oracle certifications related to Subscription Management Cloud, Oracle Financials Cloud, or related modules are highly preferred.

• Familiarity with advanced Oracle ERP Cloud integrations and enhancements.
• Experience in leading cross-functional teams and managing large-scale implementations.
• Knowledge of emerging trends in subscription-based business models, SaaS revenue models, and recurring billing solutions.
• Ability to work under pressure and manage multiple priorities in a dynamic environment.