Customer Service Team Lead

3 weeks ago


Panchkula, Haryana, India Skyway Solution Full time

We are seeking a seasoned Customer Service Team Lead to oversee the delivery of exceptional customer experiences. Your expertise in managing teams and developing customer-centric strategies will drive business growth and customer satisfaction.

Key Responsibilities:
  • Lead a team of customer support representatives to achieve exceptional customer satisfaction.
  • Develop and implement customer-centric strategies to drive business growth.
  • Collaborate with cross-functional teams to ensure seamless customer experiences.
  • Monitor and analyze customer feedback to inform process improvements.
  • Stay up-to-date with industry trends and best practices to maintain a competitive edge.


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