MuleSoft Integration Specialist

6 days ago

Hyderabad Secunderabad Telangana, India beBeeCustomerSuccess Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description

Becoming a Salesforce subject-matter expert for MuleSoft involves accelerating the initial 'time to value' for new customers.

  • Focusing on Customer Success: Deliver virtual expert engagements to educate and empower our customers to achieve business value through the Salesforce Customer 360 Suite of Products.
  • Providing Relevant Recommendations: Offer recommendations specific to customer business needs, utilizing consulting skills to uncover initial business use cases.
  • Navigating Setup and Administration: Engage with customers to navigate the setup and administration of their MuleSoft instance, ensuring a positive initial outcome.
  • Co-Creation and Knowledge Sharing: Co-create quick-start guides, enablement guides, and playbooks aligned with customer needs, actively leveraging and contributing to the overall knowledge base and expertise of the community.
Required Skills and Qualifications

To excel in this role, you will require:

  • Proficiency in English.
  • A relevant 3rd-level degree or equivalent qualification.
  • 2-3 years of relevant work experience helping customers achieve full business potential through technology.
  • The ability to work independently as a self-starter, manage time, and prioritize activities while performing effectively under pressure.
  • Proven track record in delivering success leading customer-facing presentations and engagements with strong communication and presentation skills.
Benefits

This role offers opportunities for growth and development, including:

  • Salesforce Admin, Adv Admin, and/or Consultant Certifications are an advantage.
  • Hands-on experience with API-led integration products such as MuleSoft is preferred.
  • Technical orientation and ability to understand and guide developers with sophisticated integration use cases.

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