Production Support Expert

7 days ago


Gandhinagar, Gujarat, India NSEIT LTD Full time

Job Overview: NSEIT LTD is seeking a highly skilled Application/Production Support Lead to join our team in Gandhinagar.

Key Responsibilities:

  • Provide end-to-end support for applications, including troubleshooting, issue resolution, and performance optimization.
  • Monitor production systems, ensure stability, and address any issues that arise.
  • Manage and resolve incidents, ensuring minimal disruption to business.
  • Work closely with development teams, business analysts, and other stakeholders to understand application requirements and ensure smooth operations.
  • Maintain comprehensive documentation of system configurations, processes, and procedures.
  • Identify areas for improvement and implement best practices to enhance system performance and reliability.
  • Provide on-call support as needed to address critical issues outside regular working hours.

Required Skills:

  • Strong experience with Linux and SQL.
  • Proven experience in Application/Production Support roles.
  • Excellent troubleshooting and analytical skills.
  • Strong verbal and written communication skills.

Preferred Qualifications:

  • Relevant certifications in Linux, SQL, or ITIL.
  • Bachelor's degree in Computer Science, Information Technology, or related field.


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