
Ind Financial Services Specialist
17 hours ago
A role that offers a unique blend of technical expertise and interpersonal skills, requiring the ability to generate reports on member activity and respond to queries from members, providers, and clients.
Key Responsibilities- Provide high-quality administration support for internal and external stakeholders
- Act as a subject matter expert in the team, sharing knowledge and best practices with colleagues
- Produce and analyze reports to meet the needs of internal and external clients
- Identify areas for process improvement and drive solutions to enhance efficiency and effectiveness
- Implement changes to tools and documentation to support effective service delivery
- Maintain existing requirements documents and file specifications
- Lead small client projects, change requests, and renewals, and execute complex testing
- Proficiency in basic tool functionalities for creating, editing, and formatting presentations
- Excellent business communication skills, including email and conference calls, and fluency in English language
- Flexibility, initiative-taking, accountability, and a collaborative approach with colleagues
- Advanced domain knowledge and proficiency in MS Excel, logical, financial, math, statistical, and information functions
The ideal candidate will be well-versed in generating reports, communicating effectively with stakeholders, and driving process improvements.
What We OfferA diverse and inclusive work environment that empowers colleagues to manage their wellbeing and work-life balance while enabling them to be their authentic selves.
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