IT Systems Administrator

3 weeks ago

Bangalore, India Veritas Resource Management Full time

We are seeking a skilled IT Administrator to lead the maintenance, enhancement, and management of our software, hardware, and cloud infrastructure.

Key Responsibilities:

1. Provide comprehensive user support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and general IT hardware/software.

2. Offer technical assistance to employees, partners, and customers.

3. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, cloud, and hardware.

4. Conduct technical evaluations, analysis, and troubleshooting for supported desktop/servers in response to help desk tickets, including failures and full system outages.

5. Manage asset inventory and collaborate with external suppliers for potential orders/equipment.

6. Set up accounts and workstations.

7. Ensure network servers and technology tools are functioning correctly.

8. Troubleshoot issues and outages.

9. Implement security measures through access controls, backups, and firewalls.

10. Upgrade systems with new releases and models.

11. Develop an internal wiki with technical documentation, manuals, and IT policies.

12. Perform server administration tasks, including user/group, security permissions, group policies, print services, and monitoring resources to ensure systems architecture components work together seamlessly.

13. Monitor data-center health using existing management tools, and respond to hardware issues as they arise.

14. Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, and support for internet, intranet, LANs, WANs, and network segments.

Requirements:

- Bachelor's degree in Information Technology, Computer Science, or a related field.

- Minimum 5+ years of experience as a IT administrator in the information technology sector.

- Experience with programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.

- Basic knowledge of network security and data protection practices.

- Excellent communication skills.

- Strong analytical and problem-solving skills.

- Comprehensive knowledge of various IT systems and networks.

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