Cybersecurity Solutions Specialist

2 weeks ago

Chennai, Tamil Nadu, India Fortinet Full time
Job Title: Pre-Sales System Engineer

Fortinet is seeking a highly skilled Pre-Sales System Engineer to join our team in Chennai. As a key member of our sales organization, you will play a critical role in supporting our customers and partners in the region.

Key Responsibilities:
  • Assist in qualifying sales leads from a technical standpoint and demonstrate Fortinet solutions to end customers.
  • Respond to RFP compliances and work on cross-references and handling pre-bid meetings.
  • Be the main technical resource on sales calls and answer/educate customers on issues ranging from features, specifications, and functionality to integration.
  • Conversant with networking applications and solutions.
  • Post-sales: be the lead technical contact for identified accounts for technical issues and work closely with the technical support escalation team and engineering to answer, elevate, and resolve customer technical issues.
  • Understand and follow escalation process.
  • Provide end-customer training on Fortinet solutions and competitive differentiation.
  • Work in collaboration with Channel and Sales management to establish channel partners and qualify partners' ability to sell Fortinet solutions.
  • Provide complex design and systems engineering configurations.
  • Maintain a high level of technical knowledge of Cybersecurity solutions and the relevant industry.
  • Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives.
  • Participate in the development and support of presentations for customers and partners.
  • Clearly articulate technical elements of the Fortinet value proposition to customers and partners.
  • Contribute to the creation of case studies, white papers, and media articles for customers and/or partners.
  • Foster a collaborative, team-based environment, sharing best practices and building lasting relationships.
  • Effectively negotiate and pursue conflict resolution.
  • Lead strategic (organizational) opportunities and proactively provide consultative support.
  • Create customer documentation for POC & RFP.
  • Work effectively with SME, Sales, and Technical Support Team.
Requirements:
  • Network, Cloud, Application, and Endpoint Security solutions such as SDWAN, NG Firewall, Application Delivery, SASE, Web Application Firewall, ZTNA, EDR/XDR, etc.
  • NOC/SOC Solutions such as SIEM, SOAR, etc.
  • Mobile core specific solutions such as GiFW, CGN, SecGW, etc.
  • Security solutions for Public and Private clouds.
  • Knowledge of Fortinet Products/Solutions and their competition.
  • Ability to perform POC to demonstrate Fortinet Solutions to customers.
  • Ability to conduct training for customers and partners on our products.
  • Willingness to travel across India, approximately 25%.
  • Good communication and presentation skills.
  • The candidate should have experience working with at least one security OEM and have worked with or conducted business with service providers.
Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

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