Data Cluster Engineer

4 days ago


Varanasi, Uttar Pradesh, India beBeeSupport Full time ₹ 10,80,000 - ₹ 15,60,000

ClickHouse Support Specialist

We are looking for an experienced ClickHouse support specialist to join our organization. As a key member of our technical team, you will be responsible for delivering top-notch support to our clients.

Main Responsibilities:

  • Triage and resolve complex issues related to ClickHouse clusters, including query performance problems, configuration errors, and hardware faults.
  • Diagnose intricate problems and document permanent fixes to enhance our support documentation.
  • Elevate critical issues to administrators or architects when necessary.
  • Maintain and update support documentation and runbooks to ensure consistency and accuracy.
  • Monitor service level agreements (SLAs) and provide timely updates to stakeholders.

Requirements:

  • A minimum of 3 years of experience in a database or infrastructure support role.
  • Hands-on experience with ClickHouse, including SQL tuning and query profiling.
  • Solid troubleshooting skills, particularly with Linux systems (logs, systemd, kernel parameters).
  • Familiarity with ticketing systems, such as Jira or ServiceNow.
  • A strong customer-service mindset and excellent written communication skills.

PREFERRED QUALIFICATIONS:

  • Scripting skills for automating diagnostics (Bash, Python).
  • Experience with monitoring stacks (Prometheus, Grafana).
  • Experience in escalation handling.

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