IT Automation Operations Manager

1 week ago

Bengaluru, Karnataka, India Novo Nordisk Full time

Job Summary

As the IT Automation Operations Manager at Novo Nordisk, you will be responsible for overseeing the management of IT automation systems, leading a team, and ensuring talent retention through motivation and clear advancement paths.

Key Responsibilities

  • Managing operations for a portfolio of IT automation systems
  • Leading a team, including onboarding, hiring, engagement, and development
  • Ensuring talent retention through motivation and clear advancement paths
  • Coaching and mentoring employees to build agile and professional competencies
  • Overseeing budgeting, including people and system budgets
  • Facilitating cross-organizational knowledge sharing
  • Supporting transformation and transition initiatives
  • Aligning expectations and communication with leadership and stakeholders
  • Managing SLAs, budgets, contracts, and communications for automation platforms
  • Engaging with business owners and vendors to plan system strategies
  • Reviewing progress on strategic initiatives and ensuring compliance and audit readiness
  • Participating in regular planning meetings with key stakeholders

Qualifications

  • Master's or Graduate degree in relevant field (Software Engineering, Economics, Computer Science, Business Administration)
  • 10+ years of experience in IT operations management within a large set up
  • 5+ years in people leading role
  • 3+ years of experience in the pharmaceutical industry is good to have
  • Proven people management skills
  • Experience in managing IT systems, IT support, IT operations, and digital innovation
  • Good experience in escalation management
  • Ability to identify, define, and develop solutions to complex issues in existing systems or processes
  • Experience in overseeing multiple digital and IT areas within an organization
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Ability to collaborate and communicate with external parties, primarily users
  • Ability to represent Novo Nordisk in relations with users and external stakeholders
  • Team player and Knowledge of automation technologies

About the Department

Digital Data & IT GBS (Global Business Service) was established in February as an integral part of Digital Data & IT in HQ. The Intelligent Automation CoE, established in , helps set the roadmap for automation at Novo Nordisk. Our department manages technologies, platforms, and supports digital solutions across Novo Nordisk. We are a dynamic and collaborative team based in Denmark, focused on driving innovation and excellence in IT automation.

About Novo Nordisk

Novo Nordisk is a leading global healthcare company with a legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63, employees around the world. We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us Together, we go further. Together, we're life changing.

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