Digital Experience Strategist

1 week ago


Noida, Uttar Pradesh, India Adobe Full time

Empowering Customer Self-Service

At Adobe, we're passionate about delivering exceptional digital experiences that empower our customers to self-serve through content and experiences across all our surfaces. We're seeking a seasoned Content and Experience Manager to lead our Digital Documents category team in driving customer self-service, engagement, and value from Adobe Acrobat and Document Cloud solutions.

Key Responsibilities

  • Define and deliver content strategies for key products like Acrobat, Scan, and Sign.
  • Maximize customer data analysis to build outcome-based content strategies.
  • Lead and manage a team of content creators.
  • Partner with marketing and product teams to develop projects and campaigns to aid self-serve, increase ARR, and grow product usage.
  • Collaborate with engineering, support, and product management to understand product goals and technical details.

Requirements

  • 10+ years of experience in content strategy, preferably at a software company.
  • Strong experience in strategic leadership and cross-regional projects.
  • Experience with text, visual, and video development tools or CMS.


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