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IDAM Technical Lead for WPP

2 weeks ago

Chennai, Tamil Nadu, India WPP Full time

About WPP

WPP is a creative transformation company that harnesses the power of creativity to build better futures for our people, planet, clients, and communities.

We are part of a global network of accomplished professionals in over 110 countries. Our headquarters are located in New York, London, and Singapore, with a corporate presence in major markets worldwide.

Our integrated offer of communications, experience, commerce, and technology enables us to create transformative ideas and outcomes for our clients.

We work closely with many of the world's biggest companies and organizations, including Ford, Unilever, P&G, Google, HSBC, and the UN. Our clients comprise 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30, and 62 of the NASDAQ 100. WPP is the leader in the Bloomberg Gender Equality Index and ranks 20th in the FTSE 100 rankings for Women on Boards.

Job Overview

We are seeking an experienced IDAM Technical Lead to support and manage the OKTA platform, ensuring its secure deployment, integrations, and migrations to IDAM platforms as needed. This role will be responsible for maximizing security, organizational collaboration, and lifecycle automation while delivering a first-class end-user experience to employees, partners, and clients across the WPP global group.

Key Responsibilities

  • To be part of a new in-house OKTA technical team providing support for a complex platform and a large, diverse user base.
  • Liaison with internal OpCo's and external customers from a support perspective, delivering a first-class service experience.
  • Ensure audit standards are adhered to regarding attestations and management of identities and service accounts.
  • Assist in reporting on all aspects of the OKTA environments for security and audit requirements.
  • To support the implementation of strategic IDAM objectives in conjunction with the IDAM Architects.
  • Provide technical 2nd Line support to a wide user base.
  • Support application integrations into the OKTA service for authentication and authorization purposes.
  • Set up Org2org and SCIM configuration in OKTA.
  • Manage designated technical team members.
  • Participate in the IDAM Change Management process.
  • Maintain CMDB, Service Catalogue, and technical documentation relating to IDAM configuration items.

Requirements

  • Certified Okta Administrator or equivalent in another Identity product.
  • A good understanding of IDAM solutions, particularly Okta, Azure AD, Active Directory, G-Suite, and AWS.
  • An understanding of SSO implementations, including SAML/OpenID integrations.
  • A minimum of 3 years' technical experience in IDAM support and implementations.
  • Experience with conditional access controls on access management solutions (e.g., Azure AD, Okta).
  • Product management and support.
  • Collaboration skills.
  • Knowledge of AD/LDAP, AAD, AADC, SCCM, Citrix, Okta, Group Policy.
  • Experience working in global, complex environments.
  • Take ownership of service incidents, ensuring timely resolution and effective communication with stakeholders.

What We Offer

We provide a dynamic work environment where you can grow professionally and contribute to creating extraordinary experiences for our clients. If you're passionate about IDAM solutions and possess excellent technical skills, we encourage you to apply for this exciting opportunity.