Software Support Analyst

7 days ago


Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Description

The Software Support Analyst role involves providing technical assistance to users of various software applications. This includes resolving issues, answering questions, and working with internal technology teams to identify and implement solutions.


Required Skills and Qualifications
  • Basic knowledge or interest in software support procedures and concepts
  • Participation in process improvements and standardization of procedures and practices
  • Good understanding of financial markets and products
  • Knowledge and experience of problem Management Tools
  • Strong communication and diplomacy skills

Benefits

This role offers the opportunity to work independently, exercise autonomy, and make evaluative judgments based on analysis of factual information. The ideal candidate will have a basic business knowledge, understanding of financial markets and products, and be able to communicate effectively with stakeholders.


Others

The successful candidate will also have the ability to operate with a limited level of direct supervision, participate in disaster recovery testing, and contribute to application releases from development, testing, and deployment into production.


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