Senior Hindi Voice Process Associate

2 weeks ago


Bengaluru, Karnataka, India CapTalent HR Full time

We are seeking a highly skilled candidate for a Hindi Voice Process role. The ideal candidate will have a minimum of 1 year of experience in voice processes and excellent communication skills in both English and Hindi.

About the Role:

The successful candidate will be responsible for providing exceptional customer support through voice interactions. Key responsibilities include:

  1. Handling customer inquiries and resolving issues in a timely and professional manner.
  2. Utilizing strong communication skills to build rapport with customers and provide a positive experience.
  3. Staying up-to-date with product knowledge and industry trends to provide informed responses.

Requirements:

To be successful in this role, the candidate must have:

  1. A minimum of 1 year of experience in voice processes.
  2. Excellent communication skills in English and Hindi.
  3. Strong problem-solving skills and the ability to work in a fast-paced environment.

Working Environment:

The successful candidate will be working in a dynamic and supportive team environment. The role will require the ability to work in a flexible schedule, including day shifts.



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