Senior Security Response Specialist

1 month ago


Bengaluru, Karnataka, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a highly skilled Senior Security Response Specialist to join our team. As a key member of our Corporate Security Operations team, you will be responsible for monitoring, processing, and troubleshooting complex level life safety, robbery, burglary, and other alarm issues in accordance with our security procedures.

Key Responsibilities:
  • Monitor and process complex level alarm issues in accordance with our security procedures.
  • Provide feedback and present ideas for improving or implementing processes and tools within Corporate Security.
  • Perform complex security, operational, and customer support tasks.
  • Identify, troubleshoot, and analyze false alarm issues to reduce fines.
  • Lead projects and serve as an escalation point to assist analysts.
  • Provide subject matter expertise and interpretation of procedures to less experienced staff.
  • Interact with internal and external customers, Security Response Center Analysts, and vendors.
Requirements:
  • 4+ years of Corporate Security experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Graduation from a recognized university.
Preferred Qualifications:
  • Excellent communication and interpersonal skills.


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