Higher Education Counselor

2 weeks ago


Raurkela, Odisha, India beBeeCareer Full time ₹ 10,000 - ₹ 1,20,000
Student Guidance Specialist

The role of Student Guidance Specialist involves assisting prospective students navigate the admission process. Key responsibilities include managing inbound and outbound calls to counsel students, providing detailed information about courses, eligibility, fees, and admission procedures, following up with leads and inquiries to convert them into successful enrollments, maintaining records of interactions and application status in the CRM system, coordinating with internal teams for timely processing of applications, and meeting call and enrollment targets.

Qualifications and Skills:
  • Bachelor's degree in any discipline (preferred).
  • 0-1 years of experience in voice process, tele-counseling, or customer service.
  • Excellent verbal communication and listening skills.
  • Ability to handle high call volumes professionally.
  • Basic computer proficiency and familiarity with CRM tools.
Benefits Package:
  • Attractive Incentives: performance-based bonuses and enrollment rewards.
  • Career Growth: fast-track promotion opportunities and skill development programs.
  • Group Outings: regular team outings, movie nights, and annual retreats to foster team spirit.
  • Modern Workspace: comfortable calling setup with supportive team culture.


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