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Store Operations Leader

2 weeks ago

Nellore, Andhra Pradesh, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 25,00,000

About the Role

The Store Manager oversees store operations, manages performance, and ensures excellent customer service in multiple locations.

Key Responsibilities:

  • Complete store operations, performance management, and teamwork.
  • Maintain reports to track progress.
  • Ensure stock planning and availability.
  • Adhere to standard operating procedures.
  • Deliver the right product mix and services.
  • Implement visual merchandising.
  • Collect market intelligence and trends to enhance business.
  • Conduct team reviews and briefings.
  • Ensure timely deliveries and store audits.
  • Handle priority escalations.
  • Foster a healthy work environment.
  • Lead by example, with attention to detail.
  • Excellent communication and customer handling skills are essential.
  • Prior experience as a Cluster Manager is preferred.
  • A minimum of 10 team members managed for at least 2-3 years is required.
  • Computer proficiency, particularly in Excel report generation, is necessary.
  • Strong leadership, analytical, and problem-solving skills are required.
  • Conflict resolution and strategic thinking are valuable assets.

Qualifications:

Experience: 4+ years

Required Skills:

  • Excellent communication skills.
  • Strong customer service skills.
  • Confidence and presentability.
  • Flexibility and adaptability.

Preferred Skills:

  • Leadership and team management experience.