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Night Shift Operations Coordinator

3 weeks ago

Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Limited Full time
Job Summary: We are seeking an experienced HC & Insurance Operations Associate to join our team. As an integral part of our operations department, you will play a crucial role in processing insurance requests, analyzing documents, and ensuring timely delivery of results.

Key Responsibilities:
  • Analyze insurance requests and process them according to standard operating procedures
  • Familiarize yourself with multiple client applications and capture necessary information to process customer requests
  • Clear enquiries from the team and address them appropriately, communicating effectively with customers via email

Requirements:
  • Candidates should have 6-12 months of experience with excellent analytical skills
  • Basic insurance knowledge is required, as well as typing proficiency with a minimum speed of 21 WPM
  • Candidates should be flexible and willing to work in a night shift environment