
Operations Specialist
1 week ago
Operations Lead
We are seeking a highly driven and ambitious individual to lead multi-layered teams. The ideal candidate will have a strong focus on execution, be highly data-driven, and possess a higher-than-normal sense of ownership.
- The Operations Lead will be responsible for taking complete ownership of project execution, including profit and loss management.
- Optimizing existing projects by closely working with the product team.
- Handling general operations, including daily execution, driving volume, tracking progress, highlighting flags, and daily reporting.
- Analyzing training needs and providing training.
- Collecting feedback on a regular basis and resolving any issues.
- Monitoring team performance to achieve key results areas (KRAs).
- Mentoring and motivating student workforce members; demonstrating strong people engagement skills.
- Running pilot projects.
- Suggesting improvements in processes at every level in operations.
- Setting goals, key performance indicators (KPIs), and targets for team members.
Required Skills:
- At least 2 years of relevant experience in managing an operations team.
- Proven ability to drive tightly controlled operational metrics.
- Strong process orientation and business acumen.
- Good people management, team building, and program management skills.
- A bias for high-quality and impactful work in a dynamic and unstructured environment.
- A higher-than-normal sense of ownership.
- Relevant educational qualifications.
- Impeccable verbal and written communication skills (English and Hindi).
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