Quality Specialist

24 hours ago

Mumbai, Maharashtra, India beBeeQuality Full time ₹ 15,00,000 - ₹ 22,50,000
Quality Management Specialist

The role of Quality Management Specialist involves overseeing the implementation and enforcement of quality management systems, processes, and controls across various projects. This position ensures that every project delivered meets defined specifications, safety standards, regulatory requirements, and customer expectations while fostering a culture of continuous improvement.

Key Responsibilities:

1. Quality Systems Development & Implementation
- Develop and implement quality management systems aligned with ISO 9001 and industry best practices.
- Define project-specific quality plans, inspection & test plans (ITPs), and checklists.
- Monitor adherence to approved drawings, BOQs, and specifications.

2. Project Quality Assurance & Control
- Conduct regular site inspections, material testing, and workmanship quality audits.
- Ensure quality compliance during all phases: design, procurement, execution, and handover.
- Establish protocols for vendor evaluation and supplier quality checks.

3. Compliance & Documentation
- Ensure compliance with statutory and contractual quality requirements.
- Maintain NCR (Non-Conformance Reports) register, corrective and preventive actions (CAPA).
- Prepare and publish quality dashboards, MIS, and audit reports for leadership review.

4. Training & Awareness
- Provide training for site engineers, contractors, and vendors on QA/QC standards.
- Drive awareness of zero-defect delivery and first-time-right execution.
- Build quality champions across project sites.

5. Customer Experience & Handover
- Ensure projects are handed over snag-free, with documentation and quality certifications.
- Collaborate closely with Delivery and Project Heads to minimize rework and defects.
- Measure client satisfaction through post-handover quality feedback.

6. Continuous Improvement
- Analyze recurring defects and implement long-term fixes.
- Benchmark quality metrics against industry leaders and propose process enhancements.
- Collaborate with design, procurement, and project execution teams for standardization.

Qualifications & Experience:

- Bachelor's/Master's in Civil Engineering / Architecture with certification in Quality Management (ISO, Six Sigma, etc.).
- 8–12 years of QA/QC experience in interior fit-outs, construction, or real estate projects; relevant industry exposure preferred.
- Strong knowledge of materials, finishes, MEP works, and fit-out quality standards.
- Experience in leading multi-site quality audits and implementing QMS.

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