
Power Automation Expert
3 days ago
Job Title: Power Automation Expert
Key Responsibilities:You will work closely with our technical teams to design, develop, and maintain automation workflows that integrate Microsoft 365, Business Central, and Jira Service Management.
Primary responsibilities include:
- Collaborating with cross-functional teams to build and implement Power Automate flows for ticket creation, enrichment, and notification
- Monitoring flow execution, troubleshooting automation failures, and implementing process improvements
- Designing and developing automation solutions to synchronize SharePoint content, customer contacts, and Business Central triggers with JSM
- Supporting the development of service level agreement (SLA) tracking and reporting dashboards using Power BI and SharePoint
- Maintaining accurate documentation for all automation workflows created and updated
- Ensuring operational flow compliance through collaboration with QA/QC and Jira Consultant teams
To succeed in this role, you should possess the following skills and qualifications:
- 1–2 years of experience working with Power Automate or Logic Apps
- Familiarity with APIs, webhooks, and JSON fundamentals
- Understanding of the Microsoft 365 ecosystem, particularly Outlook, SharePoint, and Teams
- Bonus: Knowledge of Jira/JSM is a plus
- Strong attention to detail and a willingness to learn and adapt
We are a dynamic organization committed to delivering innovative solutions. Our team works collaboratively to drive excellence and growth.
As a Power Automation Expert, you will be part of a talented team dedicated to creating value-driven automation solutions.
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