Salesforce Solutions Architect

7 days ago


RemoteAnywhere in IndiaMultiple Locations BLOCKTXM PRIVATE LIMITED Full time

Our Mission
We aim to transform our packaging processes by leveraging Salesforce capabilities to streamline operations, improve sales and customer service, and ultimately deliver the best outcomes for our clients.

Responsibilities
- Identify business needs and gather detailed Salesforce requirements, focusing on aligning CRM capabilities with packaging-specific processes.
- Analyze current business processes within the packaging domain and recommend areas for process optimization using Salesforce features.
- Design and configure Salesforce solutions that meet our client's business needs, emphasizing the unique demands of the printing, laminating, converting, and sustainability-focused packaging industry.
- Collaborate with Salesforce developers to implement customized solutions, leveraging client's existing expertise in inventory management, supply chain continuity, and customer engagement.
- Develop and deliver Salesforce training sessions to ensure stakeholders across different departments understand and can utilize the system to its fullest potential.
- Build and maintain reports and dashboards to provide actionable insights to key decision-makers and support informed business planning.



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