Tax Certifications Specialist
7 days ago
Job Summary:
We are seeking a highly skilled Tax Certifications Specialist to join our US mortgage Tax Calling process team. As a Tax Certifications Specialist, you will be responsible for interacting with local governments in the United States to obtain property tax information, primarily concerning real estate or personal property. Your key responsibilities will include analyzing tax values, compiling data accurately, and reporting findings in a template format to the client. Additionally, you will contact tax assessors/collector's offices, manage a daily pipeline, meet defined targets, and ensure adherence to Service Level Agreements (SLAs).
Key Responsibilities:
- Contact tax assessors/collector's offices to gather real estate property tax information.
- Accurately input obtained information into the system.
- Maintain a pace to deliver 35 completed tax certificates per day.
- Daily pipeline management and prioritization of tasks according to criticality.
- Ensure team ramp-up aligns with established plans.
- Conduct end-to-end risk analysis of loan files.
- Meet daily targets and all communicated SLAs.
- Perform any other duties assigned by Management.
Requirements:
- Bachelor's degree in any discipline.
- 1 to 2 years of relevant experience.
- Ability to understand delinquent amounts, assess tax requirements, and initiate mail ways.
- Typing speed of at least 30 words per minute with 90% accuracy.
- Strong attention to detail and high accuracy in work.
- Proficiency in MS Office and analytical skills.
- Excellent verbal and written communication skills, along with problem-solving abilities.
- Flexibility to work day and night shifts as required.
- Strong team player with adaptability to change and the ability to handle pressure positively.
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