Database Support Engineer
2 weeks ago
Hiring Criteria :
Mandatory :
- Strong technical background in database support and administration
- At least 6 years of experience working with customers on database performance and query optimization
- Mandatory (Core Skills 1) - 5+ years of experience with RDBMS systems, including MySQL, MSSQL, Oracle, and NoSQL
- Mandatory (Core Skills 2) - Proven expertise in Linux and cloud platforms, including AWS, Azure, and GCP
- Mandatory (Business Acumen) - Strong understanding of business processes and how database technology can optimize them
Preferred : Experience mentoring junior team members and providing training to customers on database performance and usage
Key Responsibilities :
- Serve as the primary point of contact for customer success on database performance and query optimization
- Provide expert-level support on RDBMS systems, including query optimization and performance monitoring
- Execute Database Administration (DBA) tasks, including backups, recovery, and performance tuning
- Collaborate with the cloud team to provide scalable cloud solutions, including AWS, Azure, and GCP
- Troubleshoot issues related to distributed cloud databases and provide technical solutions to customers
- Document issues, processes, and solutions for continuous improvement
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