Senior Onboarding Professional
23 hours ago
We are looking for a skilled Onboarding Specialist to join our team at EXL IT Service Management. The successful candidate will be responsible for overseeing the onboarding process for new merchants, ensuring that all necessary information and documentation are collected and processed efficiently.
Key Responsibilities
- Manage the entire onboarding process for new merchants
- Ensure timely and accurate collection and processing of information and documentation
- Provide exceptional customer service to merchants and internal stakeholders
- Collaborate with cross-functional teams to resolve any issues or discrepancies
Requirements
- 2+ years of experience in onboarding or a related field
- Strong knowledge of underwriting processes and credit risk management
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision
- Proficiency in Microsoft Office Suite and other software applications
About Us
EXL IT Service Management is a leading provider of digital transformation and business process management services. Our team of experts helps clients achieve their goals by delivering innovative solutions that drive business growth.
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