Training Data Specialist

5 days ago

Gurgaon, Haryana, India beBeeDataDriven Full time ₹ 75,00,000 - ₹ 1,50,00,000
Job Overview

Airbnb is a global platform connecting hosts with guests, offering unique stays and experiences fostering authentic connections between communities.


The Community You Will Join
  • The Global Capability Center Training team responsible for new hire, upskill, and quality programs across community support, safety, payments, and host operations.
  • Data-curious facilitators and instructional designers embracing experimentation and continuous improvement.
  • A cross-functional network of Ops Analytics, Engineering, and L&D partners committed to building a data-driven learning culture.

The Difference You Will Make
  • Define meaningful KPIs linking training to CSAT, Quality Accuracy, Time-to-Competency, and operational efficiency.
  • Automate 70%+ of recurring reports within the first year freeing trainers for high-value coaching.
  • Deliver executive-ready insight decks influencing program funding and roadmap decisions.
  • Run data-literacy clinics turning trainers into confident dashboard users.

A Typical Day
  • Translate program goals into meaningful KPIs and data-capture routines.
  • Build dynamic team scorecards and dashboards (Excel first; migrate to BI tools during year 1).
  • Craft executive-ready decks linking findings to concrete actions.
  • Automate recurring reports and basic workflows (e.g., attendance, feedback collation).
  • Manage all data-related elements for training.
  • Meet with Training Managers refining hypotheses and framing the so what of emerging trends.

Must-Have Skills
  • Advanced Excel/Google Sheets.
  • SQL and experience with a BI platform (Looker, Tableau, PowerBI).
  • Strong data storytelling and presentation skills translating numbers into trainer actions.
  • Growth mindset and track record of self-directed learning.
  • Excellent written & verbal English.

Preferred Expertise
  • 2+ years delivering or designing instructor-led or blended training programs.
  • Low-code automation (Zapier/Make) and/or basic Python for data wrangling.
  • Experiment design, A/B testing, causal inference.

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