Cloud Service Manager

5 hours ago

Jaipur, Rajasthan, India beBeeAdministrator Full time ₹ 90,00,000 - ₹ 1,20,00,000
Microsoft 365 Administrator

We are seeking a skilled and proactive Microsoft 365 Administrator to drive digital transformation, enable collaboration, and support innovation through modern cloud tools.

The ideal candidate will have strong technical expertise, hands-on experience with M365 services, and a solid understanding of governance, security, and user adoption best practices.

Key Responsibilities:
  • Administer and manage core Microsoft 365 services, including SharePoint Online, OneDrive for Business, Microsoft Teams, and the Power Platform.
  • Configure and maintain SharePoint Online site collections, document libraries, lists, and user permissions.
  • Oversee the lifecycle management and governance of Microsoft Teams and M365 Groups.
  • Administer OneDrive policies for file sharing, synchronization, and retention.
  • Deploy and support solutions using Power Apps, Power Automate, and Power Pages.
  • Provide Tier 2/3 support to resolve technical issues and respond to end-user inquiries.
  • Develop user guides, conduct training sessions, and create documentation to drive adoption.
  • Collaborate with business units to gather requirements and deliver M365-based solutions.
  • Implement and manage security, compliance, and data loss prevention (DLP) policies.
  • Manage permissions and access controls across the M365 suite.
  • Monitor and respond to alerts related to governance, compliance, and data breaches.
  • Monitor service health, usage, and analytics using the Microsoft 365 Admin Center and PowerShell.
  • Generate and present reports on platform performance, adoption, and compliance metrics.
  • Design and implement workflow automation using Power Automate and SharePoint workflows.
  • Support business process reengineering initiatives using low-code/no-code tools.
  • Assist users in building and customizing Copilot Agents tailored to their workflows.
  • Partner with IT security and compliance teams to manage data access, DLP, and responsible AI usage within Copilot.
Required Qualifications:
  • 3-5 years of hands-on experience in Microsoft 365 administration, with expertise in SharePoint Online, OneDrive for Business, Teams, and the Power Platform.
  • Deep understanding of the M365 ecosystem, architecture, and integration capabilities.
  • Proficient in PowerShell scripting for M365 administration and automation.
  • Familiarity with Microsoft Purview, retention policies, and data loss prevention practices.
  • Excellent troubleshooting, problem-solving, and communication skills.
Preferred Qualifications:
  • Microsoft certifications such as MS-700: Managing Microsoft Teams and MS-102: Microsoft 365 Administrator.
  • Experience working in hybrid or multi-tenant M365 environments.
  • Knowledge of Azure Active Directory, Conditional Access, and Microsoft Intune.
Soft Skills:
  • Strong organizational and project management capabilities.
  • Proactive, self-driven, and able to work independently or collaboratively.
  • Ability to communicate complex technical concepts to non-technical stakeholders.

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