
Client Support Specialist
1 week ago
This is a key role in our organization, requiring an individual who can provide exceptional support to our US-based clients.
As the primary point of contact for US clients via phone, email, and chat, you will be responsible for responding promptly to inquiries and providing accurate information about products, services, and policies.
You will also resolve customer complaints efficiently while ensuring a positive customer experience. Maintaining detailed records of client interactions, transactions, and feedback is crucial in this role.
The successful candidate will serve as the first point of contact for US-based clients and must be able to escalate complex issues to the appropriate department while ensuring timely resolution.
To succeed in this position, you must have excellent verbal and written communication skills, strong problem-solving abilities, and attention to detail.
Proficiency with CRM systems, ticketing tools, and MS Office/Google Workspace is also required.
Preferred candidates have prior experience in BPO, IT, SaaS, or US-based client support roles, as well as knowledge of customer success practices and client retention strategies.
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Client Support Specialist
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Client Servicing Specialist
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Client Acquisition Specialist
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Global Client Support Specialist
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Operational Support Specialist
6 days ago
Kurnool, Andhra Pradesh, India beBeeSupport Full time ₹ 2,00,000 - ₹ 2,40,000Job Title: Operational Support SpecialistWe are seeking a skilled and organized professional to join our team as an Operational Support Specialist.This role is responsible for managing day-to-day operations, providing exceptional client service, and ensuring efficient revenue cycle management. As a key member of the Business Process Outsourcing (BPO) team,...
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Workday Support Specialist
1 week ago
Kurnool, Andhra Pradesh, India beBeeWorkday Full time ₹ 18,00,000 - ₹ 20,16,000Workday Support SpecialistWe are seeking an experienced Workday support specialist to provide functional and technical support for our client's Workday platform. The ideal candidate will have a strong background in providing L2/L3 support, troubleshooting integrations, and partnering with cross-functional teams.The successful candidate will be responsible...
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ERP Project Support Specialist
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Enterprise Data Storage Support Specialist
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Kurnool, Andhra Pradesh, India beBeeEnterpriseStorage Full time ₹ 9,90,000 - ₹ 12,15,000Enterprise Data Storage Support SpecialistWe are seeking a skilled professional to join our team as an Enterprise Data Storage Support Specialist. The ideal candidate will have expertise in enterprise-grade data storage and be able to provide exceptional support for optimal performance and client satisfaction.The successful candidate will be responsible for...
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IT Infrastructure Support Specialist
1 week ago
Kurnool, Andhra Pradesh, India beBeeInfrastructure Full time ₹ 15,00,000 - ₹ 35,00,000IT Infrastructure Support SpecialistJob Description:Provide ongoing support of client networks, servers, storage, and overall infrastructure.Our ideal candidate will maintain our clients' IT infrastructure remotely and at customer site(s) when needed. They will help architect and implement a wide range of IT projects, such as high availability,...