Senior Data Operations Specialist

1 week ago

Noida, Uttar Pradesh, India DMI (Digital Management, LLC) Full time
About DMI

DMI is a leading global provider of digital services, bridging the gap between the public and private sectors. With a broad spectrum of capabilities in IT managed services, cybersecurity, cloud migration, and application development, DMI offers on-site and remote support to clients across various industries, including governments, healthcare, financial services, transportation, manufacturing, and critical infrastructure sectors.

About the Opportunity

We are seeking a full-time Senior Data Operations Specialist to support our manufacturing clients' large-scale digital transformations. This role will work within a three to four person team to ensure the day-to-day operations of data platforms run smoothly, collaborating closely with leadership and cross-functional teams to streamline operations focusing primarily on common ITIL processes (incident, request, problem, and change).

Duties and Responsibilities:
  • Work with a distributed Data Operations team, prioritizing data sourcing, availability, timeliness, and reliability
  • Participate in monitoring and alerting of data issues and their resolution, identifying areas for improvement
  • Proactively troubleshoot data availability issues, escalating to internal teams or partners to drive timely issue resolution while communicating closely with stakeholders
  • Manage data sourcing connections and operational tasks related to data pipeline orchestration
  • Monitor, update, and track all tasks through the ServiceNow platform in a timely and responsive manner
  • Plan and lead ongoing initiatives with data sourcing partners to increase operational efficiency
  • Ensure compliance with best practices related to data availability and security procedures
  • Apply proven communication and problem-solving skills to resolve support data issues as they arise
  • Participate in design and upcoming release discussions with development teams to ensure impact on users is clearly understood and operational knowledge is built
Required Skills and Qualifications:
  • 2+ years of experience in an operational role dealing with data management, data integration, or similar activities and/or responsibilities
  • Bachelor's Degree and/or relevant field or equivalent experience
Benefits:
  • We offer a comprehensive benefits package, including healthcare benefits, wellness programs, flu shots, biometric screenings, and other wellness options
  • A range of perks and benefits that cater to diverse interests and needs, such as virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and more
Estimated Salary Range:

₹ 1,200,000 - ₹ 1,500,000 per annum

Location:

Noida, India

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