Hosting Expert
2 weeks ago
Remote Server Engineer
\We are seeking a skilled System engineer to join our team and assist with our continued growth in the hosting industry.
\Our organization has 55+ remote staff currently servicing 20,000+ live clients across 50+ countries. We empower our people to do their best work and offer excellent avenues of career progression.
\This role is for you if you want to join a growing company where your talent and hard work will make a real difference.
\The core responsibilities of this role are:
\- \
- Inbound Level 2 Support (Live Chat and Tickets)\
- VPS & Dedicated Server Support\
- Handle Migrations/Transfers\
- Help Level 1 Support team with their escalations\
- You must be an independent thinker and willing to take ownership of your role.\
- Excellent written English is required.\
- A reliable high speed internet connection is essential.\
- Required skills include experience with Solus VM Virtualisation platform, Openstack, WHMCS and KVM, as well as a firm understanding of both Linux and Windows.\
- Proficiency in handling hosting related issues and debugging is necessary.\
- Professional communication skills are a must.\
- Core competencies include problem-solving, adaptability, critical thinking, and effective communication.\
- Strong analytical skills and attention to detail are also required.\
- Other benefits include autonomy and training needed for you to thrive and grow with us.\
- 100% remote role with all communication conducted remotely.\
- No agencies please.\
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