Head of Business Development
2 weeks ago
We are seeking a seasoned business leader to drive growth and expansion for our client, a leading customer engagement solutions company headquartered in Bangalore. This is an exciting opportunity to shape business strategies, drive revenue growth, and expand market presence.
Key Responsibilities:
- Business Strategy & Growth:
- Develop and implement strategies to accelerate growth and achieve long-term business objectives.
- Identify and explore new market opportunities and revenue streams.
- Lead initiatives to expand the client base, form strategic partnerships, and enter new markets.
- Revenue & Profitability:
- Drive profitability by optimizing operational efficiency and diversifying revenue sources.
- Develop key performance indicators (KPIs) to ensure business growth aligns with financial targets.
- Collaborate with growth, operations, tech, and product teams to maximize profitability.
- Client Relationships:
- Establish and maintain strong relationships with key clients, partners, and stakeholders.
- Oversee client engagement strategies to ensure top-tier service delivery and satisfaction.
- Lead negotiations for high-value contracts and strategic partnerships.
- Operational Leadership:
- Oversee day-to-day operations, ensuring seamless coordination between departments.
- Manage resource allocation, including budgets and talent acquisition.
- Monitor and improve operational efficiencies by setting up processes that support business growth.
- Team Leadership & Development:
- Build, inspire, and lead a high-performing business development team.
- Foster a culture of learning, collaboration, and innovation within the organization.
- Mentor department heads and guide key business decisions.
- Digital Transformation:
- Spearhead digital initiatives to enhance client experience and streamline internal processes.
- Collaborate with product and tech teams to incorporate emerging technologies into service offerings.
Requirements:
- MBA or relevant business qualifications.
- 15+ years of senior leadership experience in business development, sales, or strategy, preferably within tech, loyalty, or B2B service industries.
- Proven track record of driving revenue growth and leading impactful business strategies.
- Experience in digital transformation, loyalty management, or SaaS platforms is a plus.
This is an exciting opportunity to join a growing company at the forefront of customer engagement solutions. If you are passionate about driving growth and innovation, we encourage you to apply and be a part of our client's dynamic leadership team.
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