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Digital Solutions Expert

3 weeks ago

Gurgaon, Haryana, India Criteo Full time

Criteo is a global commerce media company that enables marketers and media owners to deliver richer consumer experiences through its Commerce Media Platform. As a Technical Solutions Engineer, Global Client Operations Center (GCOC), you will become an expert on our standard products to support Client Focus In-market teams with the implementation of the right technology to achieve clients' goals.

Key Responsibilities:
  • Become an expert on our standard Criteo products from a technical perspective.
  • Establish trustful relationships with other Operations and Commercial Teams.
  • Work with the Client Focus Teams to understand and execute operational tasks related to clients' business objectives.
  • Execute the implementation of new features and products.
  • Troubleshoot standard product issues and propose ways forward.

You will be a key player in scaling the support of our clients and improving the overall efficiency of Operations processes. This role is based in either Gurgaon or Hyderabad, India, and supports our global business with flexible work hours between 12:30 pm IST to 9:30 pm IST during certain periods.