Technical Documentation Specialist

5 hours ago


Noida, Uttar Pradesh, India BrowserStack Full time

About the Role


We are looking for a highly skilled Technical Documentation Specialist to join our team at BrowserStack. As a key member of our documentation team, you will be responsible for creating high-quality technical content that is easy to understand and use.


Responsibilities



  • Build technical content in plain language that is clear, concise, and easy to understand.
  • Create templates for other writers to use and contribute to setting processes and building style guides.
  • Independently own the documentation roadmap for assigned BrowserStack products.
  • Work with Product Managers, Designers, and Engineers to build documentation for their products.
  • Develop a solid understanding of the product by trying, testing, and simulating user behavior with the content.
  • Set up IDEs and debug a few lines of code.
  • Translate code snippets in one programming language to another.
  • Peer review other writers' work.

Requirements



  • A solid understanding of computer science fundamentals.
  • 3-7 years of experience in building technical developer documentation in technology companies.
  • Sounds knowledge of version control tools like Git, software development lifecycle, DevOps tools like Jenkins, and testing practices.
  • Comfortable with IDEs (VSCode), APIs, and programming languages to understand concepts and convert to user-understandable formats.
  • Can read and understand code in any one language and use tools like Google to translate code into other languages.
  • Has working experience of Markdown.
  • Impeccable writing and editing skills.
  • Great communication and collaboration skills.
  • Can mentor junior writers and help eliminate roadblocks.

What We Offer



  • Medical insurance for self, spouse, up to 2 dependent children, and parents or parents-in-law up to INR 5,00,000.
  • Gratuity as per payment of Gratuity Act, 1972.
  • Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends.
  • Remote-First work environment that allows our people to work from anywhere in India.
  • Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience.

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