Sales Representative

Retail Sales Associate

As a retail sales associate, you will play a key role in ensuring customer satisfaction by providing exceptional service and support.

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• Responsibilities:

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  • Customer Service:

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    • Meet and greet customers with a smile, demonstrating a friendly and welcoming demeanor.

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    • Listen attentively to customers' needs and respond accordingly, offering personalized solutions and advice.

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    • Handle customer queries and complaints efficiently, resolving issues promptly and professionally.

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    • Upsell and cross-sell products, promoting merchandise and services that meet customers' needs and preferences.

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    • Ensure seamless transactions, processing payments accurately and efficiently.

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    • Contribute to visual merchandising efforts, maintaining attractive store displays and participating in promotional activities.

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    • Maintain a tidy and organized store environment, adhering to company standards and guidelines.

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    • Perform various other duties as assigned by management, prioritizing tasks effectively and meeting deadlines.

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    • Skills and Qualifications:

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      • Communication Skills:

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        • Effectively interact with customers, colleagues, and managers, using clear and concise communication.

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        • Build rapport with customers through active listening, empathy, and a positive attitude.

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        • Collaborate with colleagues to achieve shared goals and objectives.

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        • Communicate professionally and respectfully, both verbally and in writing.

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        • Customer Service Skills:

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          • Provide a positive shopping experience for customers, addressing their needs and concerns promptly.

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          • Offer personalized solutions and advice, tailoring product recommendations to customers' preferences.

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          • Exceed customer expectations through proactive problem-solving and effective issue resolution.

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          • Consistently deliver high-quality service, reflecting positively on the store and its reputation.

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          • Organizational Skills:

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            • Manage inventory effectively, maintaining accurate records and minimizing stock discrepancies.

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            • Coordinate visual merchandising efforts, scheduling displays and promotions strategically.

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            • Stay organized and focused, prioritizing tasks and managing time effectively.

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            • Maintain a clean and safe working environment, adhering to health and safety standards.

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            • Product Knowledge:

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              • Develop a strong understanding of products, including features, benefits, and applications.

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              • Stay up-to-date on new products, services, and technologies, sharing knowledge with colleagues.

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              • Provide expert advice and guidance to customers, helping them make informed purchasing decisions.

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              • Assist with product demonstrations, training, and education initiatives.

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              • Math Skills:

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                • Perform calculations accurately and efficiently, handling cash, credit card transactions, and other financial operations.

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                • Apply basic math skills to solve problems and resolve issues, such as counting change and calculating discounts.

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                • Use numerical reasoning to process orders, manage inventory, and perform other tasks.

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                • Benefits:

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                  • Health Insurance:

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                    • Enjoy comprehensive health insurance coverage, protecting your well-being and financial security.

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                    • Access a range of medical services, including doctor's visits, hospital stays, and prescriptions.

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                    • Provident Fund:

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                      • Contribute to a provident fund, building savings for retirement and future goals.

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                      • Take advantage of employer-matched contributions, amplifying your investment and increasing your returns.

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                      • Work Location:

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                        • Work in a dynamic, fast-paced retail environment, interacting with customers and colleagues daily.

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                        • Enjoy a secure and stable work environment, with opportunities for growth and development.

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                        • Participate in team-building activities and events, fostering camaraderie and teamwork.

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                        • Job Type:

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                          • Full-time:

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                            • Enjoy a regular full-time schedule, with set hours and days off.

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                            • Benefit from comprehensive training and onboarding, preparing you for success.

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                            • Pay:

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                              • $13,000.00 - $14,500.00 per month

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