Fulfillment Performance Investigator
2 weeks ago
As an Investigation Specialist, you will play a key role in supporting the daily operational aspects of our FBA program. Your primary responsibilities will include:
Running investigations and manual research into reimbursement requests, making decisions based on existing process and analyzed data.
You'll leverage operational tools to dive deep into each case, handling the end-to-end process with precision and expertise. This will involve communicating internally with respective teams, making your own judgements through data analysis and critical thinking, and escalating actions as needed that might deviate from the standard process.
This role requires a high degree of autonomy, allowing you to identify areas to improve process and make enhancements or alleviate pain points.
Some key tasks include:
- Investigating reimbursement requests and making decisions based on existing processes.
- Leveraging operational tools to analyze data and identify areas for improvement.
- Communicating effectively with internal teams to ensure seamless operations.
-
Fulfillment Operations Investigator
6 days ago
Bengaluru, Karnataka, India Amazon Full time**About Amazon:**We are committed to providing a safe and healthy environment for our customers and employees.Our Fulfillment by Amazon team is responsible for ensuring timely and accurate delivery of products to our customers. As an Investigation Associate, you will play a key role in resolving customer complaints and issues efficiently.**Key...
-
Bengaluru, Karnataka, India Amazon Full timeAbout FBA Credit OperationsFBA Credit Operations is a key component of Amazon's fulfillment services. Our team works closely with merchants to ensure smooth transactions and resolve any issues that may arise.The Investigation Specialist role plays a critical part in maintaining the integrity of our operations and ensuring compliance with all relevant laws...
-
Fulfillment Investigator
2 weeks ago
Bengaluru, Karnataka, India Amazon Full timeKey Responsibilities">Running investigations and manual research into reimbursement requests, making decisions based on existing process and analyzed data.Communicating internally with respective teams, using data analysis and critical thinking to make judgements and escalate actions as needed.Making your own judgements, escalating actions as needed that...
-
Fulfillment Investigation Professional
6 days ago
Bengaluru, Karnataka, India Amazon Full timeAbout the RoleThe Investigation Specialist will be part of Amazon's FBA Credit Operations team, supporting merchant and customer experiences. This role requires strong analytical and problem-solving skills, as well as excellent communication abilities.ResponsibilitiesThis position involves running complex investigations, analyzing data, and making informed...
-
Fulfillment Investigation Professional
2 days ago
Bengaluru, Karnataka, India Amazon Full timeAmazon's FBA Credit Operations team is seeking a professional to join their team as an investigation specialist. In this role, you will be responsible for managing daily operational aspects supporting both merchant and customer experiences.Key ResponsibilitiesResponsibilities include but are not limited to:Running investigations and manual research into...
-
Fulfillment by Amazon Investigator
6 days ago
Bengaluru, Karnataka, India Amazon Full timeWe are looking for a skilled professional to join our FBA Credit Operations team as an Investigation Specialist. In this role, you will be responsible for conducting thorough investigations and manual research into reimbursement requests, using operational tools to analyze data and make informed decisions.As a key member of our team, you will communicate...
-
Investigation Associate
3 days ago
Bengaluru, Karnataka, India Amazon Full timeWe are looking for skilled professionals to join our Fulfillment by Amazon team as Investigation Associates. In this role, you will be responsible for investigating and resolving customer complaints related to order fulfillment and delivery.Key Responsibilities: Conduct thorough investigations into customer complaints and provide timely resolutions. Work...
-
Fulfillment by Amazon Investigation Lead
16 hours ago
Bengaluru, Karnataka, India Amazon Full timeJob DescriptionThe Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. Responsibilities include:Running investigations and manual research into reimbursement requests, making decisions based on existing process and analyzed data.Leveraging operational tools to...
-
Investigations Specialist
4 days ago
Bengaluru, Karnataka, India Amazon Full timeAmazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior...
-
Investigations Lead
7 days ago
Bengaluru, Karnataka, India Meesho Full timeAbout the RoleWe are seeking an experienced Investigations Lead to join our team at Meesho. As a key member of our Fulfillment and Experience (F&E) team, you will be responsible for managing investigations into corporate misconduct, conflict of interest violations, policy breaches, and malicious activities affecting the organization.As the lead investigator,...
-
Fulfillment Operations Specialist
5 days ago
Bengaluru, Karnataka, India Amazon Full timeCompany Overview: Amazon is a global leader in e-commerce and cloud computing. We are seeking highly motivated individuals to join our Fulfillment by Amazon (FBA) team as Investigation Associates.Job Description:We are looking for individuals who can provide exceptional customer service, resolve issues efficiently, and maintain a high level of...
-
Fulfillment Operations Specialist
3 days ago
Bengaluru, Karnataka, India Amazon Full timeAt Amazon, we are seeking highly motivated individuals to join our Fulfillment by Amazon (FBA) team. As an Investigation Associate, you will play a critical role in ensuring the integrity of our fulfillment process.Job Description: Investigate and resolve customer complaints related to order fulfillment and delivery. Collaborate with cross-functional teams...
-
Fulfillment Operations Specialist
7 days ago
Bengaluru, Karnataka, India Amazon Full timeCompany OverviewAt Amazon, our mission is to be Earth's most customer-centric company where people can find and discover anything they might want to buy online. We are seeking a talented individual to join our Fulfillment by Amazon (FBA) team as a Fulfillment Operations Specialist. This role will play a critical part in driving investigation of key processes...
-
Fulfillment by Amazon Specialist
3 days ago
Bengaluru, Karnataka, India Amazon Full timeAbout Amazon: Amazon is a highly visible and strategic program within the company, offering a unique opportunity to work in an innovative team and participate in operational excellence, system support, process, and design that span the entire organization.Job Overview:Drive investigation and root cause resolution for high-impact FBA Merchant and Customer...
-
Fulfillment Excellence Associate
4 days ago
Bengaluru, Karnataka, India Amazon Full timeAmazon's Fulfillment by Amazon (FBA) Credit Operations team is recruiting a Fulfillment Excellence Associate to support daily operational aspects.The team's goal is to deliver exceptional merchant and customer experiences, while upholding program standards for individual and team performance.Key ResponsibilitiesThis role involves:Conducting investigations...
-
Bengaluru, Karnataka, India Amazon Full timeAmazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior...
-
Credit Operations Investigator
5 days ago
Bengaluru, Karnataka, India Amazon Full timeOur Team:Amazon's Fulfillment by Amazon (FBA) Credit Operations team is a dynamic group of professionals dedicated to delivering exceptional support to merchants and customers. Our team's objective is to provide the capability for merchants to obtain the benefits of FBA, including all the superior performance of Amazon's shipping and customer service.Job...
-
Investigation Specialist Manager
4 days ago
Bengaluru, Karnataka, India Amazon Full timeFulfillment by Amazon (FBA) Credit Operations team at Amazon is seeking an Investigation Specialist Manager to support daily operational aspects.The team's mission is to provide exceptional services to merchants and customers alike, while ensuring program standards for individual and team performance are met.Job DescriptionThis role will involve:Running...
-
Bengaluru, Karnataka, India Amazon Full timeAmazon's Fulfillment by Amazon (FBA) Credit Operations team is seeking a skilled Fulfillment by Amazon Credit Operations Professional to join our team. As an Investigation Specialist, you'll play a critical role in supporting both Merchant and Customer experience.Job DescriptionKey responsibilities include:Investigating and researching reimbursement...
-
Investigation Associate
5 days ago
Bengaluru, Karnataka, India Amazon Full timeCompany Overview: At Amazon, we are committed to delivering the best possible experience for our customers. Our Fulfillment by Amazon (FBA) team plays a critical role in achieving this goal by providing efficient and effective logistics and customer service support.Job Description:As an Investigation Associate, you will be responsible for conducting thorough...