Technical Director of Service Cloud Solutions
1 week ago
NTT DATA Services is seeking a skilled professional to fill the role of Technical Director of Service Cloud Solutions. As a Technical Director, you will be responsible for leading our Salesforce development team and ensuring that our Service Cloud solutions meet the highest standards of quality and reliability.
The ideal candidate will have a strong background in Salesforce development, experience in leading technical teams, and excellent problem-solving skills.
Responsibilities
• Leading our Salesforce development team to design and implement scalable solutions within Salesforce
• Ensuring that our Service Cloud solutions meet the highest standards of quality and reliability
• Providing technical leadership and mentorship to junior Salesforce engineers
• Conducting code reviews to ensure adherence to coding standards and best practices
Requirements
• Bachelor's degree in Computer Science or a related field
• 5+ years of experience as a Salesforce Engineer with a focus on Service Cloud
• Strong proficiency in Apex, Visualforce, and Lightning components
• Experience with Salesforce integrations using REST and SOAP APIs
• Solid understanding of Service Cloud features and configuration
What We Offer
NTT DATA Services is an equal opportunity employer and offers a competitive compensation package, including benefits, career growth opportunities, and a dynamic work environment.
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