
Quality Assurance Director
1 week ago
Job Title: Quality Assurance Director
Job Overview:
We are seeking a highly skilled Quality Assurance Director to lead our quality control team. The ideal candidate will have a strong understanding of data quality frameworks, processes, and standards.
Main Responsibilities:
- Lead, mentor, and motivate a team of quality analysts to achieve operational goals.
- Identify data quality challenges and proactively mitigate the issues.
- Implement data quality policy and validation rules.
- Monitor day-to-day activities of quality analysts to ensure adherence to SLAs, quality metrics, and client guidelines.
- Track team performance using data quality KPIs and provide actionable feedback to team members.
- Collect, analyze, and interpret complex data related to quality control processes, utilizing tools and techniques to identify trends, patterns, and areas for improvement.
- Generate comprehensive reports and presentations to communicate findings and recommendations to stakeholders.
- Identify and address quality issues promptly.
- Identify and recommend improvements to quality control processes.
- Implement corrective and preventive actions.
- Collaborate with process excellence and data creation teams to implement best quality practices in mapping operations.
- Provide regular updates to quality manager on team performance and process improvements.
- Ensure compliance with relevant quality standards, regulations, and industry best practices.
Requirements:
Education:
- Any graduate degree.
- Additional certifications in quality management (e.g., ISO 9001, Six Sigma) are desirable.
Experience:
- 5+ years of experience in quality control management.
- Proven track record of delivering high-quality results.
- At least 1 year of experience in quality supervisory role or 2 years of experience in quality analyst role.
Skills:
- Strong leadership and interpersonal skills.
- Excellent analytical and problem-solving abilities.
- Knowledge of quality control methodologies and tools.
- Strong communication and reporting skills.
- Ability to work effectively in a fast-paced environment.
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