Chief Cloud Security Specialist

2 weeks ago

Dindigul, Tamil Nadu, India beBeeExpert Full time ₹ 10,00,000 - ₹ 15,00,000
Cloud Security Expert

This role focuses on administering and supporting Zscaler cloud security solutions for designated client environments.

The ideal candidate will have a strong understanding of Zscaler technologies, Zero Trust cybersecurity principles, and experience in managing cloud-based security platforms in enterprise settings. Strong communication skills and a service-oriented approach to security operations are essential.

Main Responsibilities:

  • Maintain and update Zscaler security policies, access controls, and authentication settings. Ensure alignment with organizational standards and compliance frameworks.
  • Continuously monitor Zscaler dashboards for alerts, anomalies, and performance metrics. Provide clients with regular reports on threat activity, usage trends, and compliance status.
  • Provide user support for Zscaler-related issues. Collaborate with IT teams to resolve connectivity, access, and policy-related problems. Escalate complex issues as needed.
  • Maintain detailed documentation including configuration records, troubleshooting guides, network diagrams, and change logs. Ensure all updates follow change management protocols.
  • Participate in client meetings, status calls, and planning sessions. Communicate technical updates, policy changes, and recommendations clearly and professionally. Liaise with client IT teams, cybersecurity personnel, and vendors to ensure smooth operation and integration of Zscaler solutions.
  • Support client compliance initiatives by ensuring Zscaler configurations align with regulatory frameworks. Assist with audit preparation and evidence collection.
  • Stay informed about Zscaler product updates and coordinate implementation of new features or integrations. Recommend improvements based on evolving security needs and operational efficiency.

Key Skills and Qualifications:

  • Bachelor's degree in IT, Computer Science, Cybersecurity, or any related field.
  • Minimum 4 years in IT security administration.
  • Hands-on experience managing Zscaler or similar cloud-based platforms is essential, preferably in a client-facing or MSSP environment.

Technical Proficiency:

  • Familiarity with ZIA, ZPA, and ZDX configuration and management.
  • Understanding of networking fundamentals (TCP/IP, DNS, VPN, SSL/TLS, CA).
  • Knowledge of identity provisioning, and work experience in the same (e.g., Azure AD, SAML/SSO, MFA).
  • Familiarity with SIEM tools (e.g., Sentinel) and endpoint protection platforms (e.g., Sophos).

Security Certifications:

  • Zscaler certifications (ZCCA-IA, ZCCA-PA) or equivalent security credentials preferred.

Interpersonal Skills:

  • Strong client communication skills are essential.
  • Ability to work in a US time zone and adapt to client needs.

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