Senior Unified Communications Specialist

5 days ago

Bhavnagar, Gujarat, India beBeeUnifiedCommunications Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Overview:

We are seeking a highly skilled Unified Communications (UC) engineer to join our team.

Key Responsibilities:

  • UC Architecture & Design: The ideal candidate will have in-depth knowledge of UC products, including CUCM, CUC, IM & Presence, and Expressways. They will design and troubleshoot clusters, inter-cluster trunks, and high availability configurations.
  • PSTN Trunking & Interoperability: We require someone with expertise in designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic.
  • CUBE & Voice Gateway Configurations: A strong understanding of advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies is essential.
  • Analog Devices: The successful candidate must have knowledge of Analog Devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports.
  • Call Flow Engineering: End-to-end call flow design across multiple platforms (CUCM, Unity, UCCX/UCCE, Expressway) is a critical aspect of this role.
  • Virtualization & Cloud Migration: Experience in deploying IPT solutions on UCS platforms or migrating to cloud-based collaboration (Webex Calling, Cisco HCS) is desired.

Required Skills and Qualifications:

  • Capacity Planning & Scalability: Forecasting growth, designing scalable dial plans, and managing bandwidth across WAN links is a key responsibility.
  • Disaster Recovery & Redundancy: Architecting failover strategies, backup systems, and DR testing protocols is crucial.
  • Integration Expertise: Connecting IPT with third-party systems (CRM, ERP, SIP endpoints, SBCs) requires exceptional integration skills.
  • Change Control & Governance: Leading change advisory boards, documenting impact assessments, and enforcing configuration standards is an important part of the job.

Benefits:

This position offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

Others:

As a member of our team, you will be working in a dynamic and fast-paced environment with a talented group of professionals.

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