Medical Coding Operations Manager
1 week ago
As a seasoned professional with a passion for medical coding and leadership, you will lead the way in delivering top-notch client services and operational excellence at Access Healthcare Services.
KEY RESPONSIBILITIES- Ensure timely delivery of client Service Level Agreements (SLAs)
- Create comprehensive process documentation and maintain timely updates
- Oversee operations through meticulous end-to-end planning, process document review, and root cause analysis
- Assist in training new team members and help them achieve targets for attrition and shrinkage
- Conduct regular reviews of overall staff performance and handle client calls with excellent communication skills
- Prepare and maintain management and operational reports, as well as monitor process Key Performance Indicators (KPIs) and dashboard metrics
- Minimum eight years of work experience in medical coding
- Mandatory medical coding certification from AAPC or AHIMA
- Experience in E/M Coding, Denial Coding, or Surgery Coding
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