Technical Support Consultant

5 hours ago


Kolkata, West Bengal, India beBeeProblemSolver Full time ₹ 6,00,000 - ₹ 10,00,000

Customer Experience Specialist

We are seeking a skilled professional to resolve global client queries via phone, email, or chat. As a Customer Experience Specialist, you will ensure customer satisfaction and professionalism while providing technical support.

Key Responsibilities:

  • Provide technical troubleshooting over the phone for clients worldwide.
  • Handle basic technical assistance calls related to telecom, VoIP, networking, and communications.

Required Skills and Qualifications:

  • Excellent verbal and written English communication skills.
  • Good computer skills (MS Office, email, CRM tools).
  • Ability to handle pressure and multitask effectively.
  • Customer-focused with a problem-solving attitude.

Working Conditions:

  • Willingness to work in night shifts and rotational shifts.

Essential Qualifications:

  • Under Graduation / Graduation.
  • Fresher or experienced candidate with BPO and Service industry experience preferred.


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