Business Systems Configuration Specialist

Job Title: Business Systems Configuration Specialist

The role of a Business Systems Configuration Specialist is pivotal in the Quote-to-Cash process. This position involves designing, testing, and implementing Quote-to-Cash applications at scale. It requires close collaboration with the business to ensure timely and effective delivery of solutions to meet the business requirements.

This is a highly visible techno-functional project supporting our CPQ process for all transaction types. The individual will be responsible for identifying and implementing process improvements in the Quote-to-Cash domain.

• Work closely with the Sales and Renewals teams to identify, recommend, implement, and support the sales and quoting process.
• Work closely with internal stakeholders to scope the requirements, develop, design, and implement solutions for Sales & SalesOps, Channels, Finance, OrderOps, and the Customer Success team
• Responsible for building and demonstrating CPQ prototypes in Salesforce.
• Act as a single point of contact for the business regarding all Salesforce CPQ related processes.
• Responsible for Architecture and implementing Product Configuration, Product Attribute-Based Dynamic Pricing, and advanced approval configurations using CPQ Price Rules, Product Rules, Option Constraints, Configuration Attributes, Summary Variables.
• Working with product managers contributing to future enhancements which involves building complex bundle structures with Dynamic Pricing which will help in Customer satisfaction.
• Will be responsible for CPQ architecture for optimized performance from Quote creation to the
  Order fulfillment process.

Assist the team with regression, UAT, and system integration testing for existing and new CPQ process (Steelbrick).

• 5+ years of hands-on experience in managing and optimizing quote-to-cash processes, with proven expertise in driving end-to-end process improvements.
• Strong understanding of Salesforce and CPQ (Configure, Price, Quote) platforms, including their capabilities, limitations, and integration best practices.
• In-depth knowledge of product configuration rules, pricing rules, discount structures, and approval workflows, with experience implementing scalable governance models.
• Demonstrated expertise in contract lifecycle management and subscription management processes, including renewals, amendments, and billing alignment.
• Solid background in regression testing, User Acceptance Testing (UAT), and system integration testing, ensuring system stability and seamless cross-platform functionality.
• Experience in developing process documentation, training materials, and enablement content to support business users and drive adoption.
• Proficiency in industry-standard tools such as JIRA, ServiceNow, Salesforce, and Logik, with the ability to support both functional and technical troubleshooting.
• Strong collaboration skills with the ability to work cross-functionally across Sales Ops, Finance, IT, and Business stakeholders.
• Ability to analyze business requirements, translate them into technical solutions, and drive continuous process improvements.

As a member of our team, you will have the opportunity to shape the future of cybersecurity. We offer a collaborative environment where we respect each employee as a unique individual. Our development and personal wellbeing programs are designed to give you choice in how you are supported.

Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers to help them understand how our products can secure their environment.

We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.