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Technology Solutions Specialist
3 weeks ago
We are looking for a skilled Tech Solutions Specialist to execute projects independently in diverse areas of technology and Patent Services, with a primary focus on Patent Searching.
The ideal candidate will have experience in understanding project requirements, performing patent and non-patent search using multiple databases, identifying high-quality results, and ensuring high-quality deliverables for clients.
Key Responsibilities:- Ensure high-quality delivery and timely completion of projects, adhering to client Service Level Agreements (SLAs).
- Perform patent and non-patent search using multiple paid and non-paid databases.
- Identify high-quality search results and prepare detailed reports.
- Closure of any feedback received on projects.
- Contribute to the upskilling and training of team members, as required.
- Provide in-depth feedback and feedforward to team members on various projects.
- Meet individual and project level targets, ensuring timely delivery of internal and external reports.
- Execute processes and standard operating procedures (SOPs).
- Display effective and responsive communication.
- Participate in Learning and Development activities and support BU-wide initiatives, as required.
