
Expert Churn Prevention Specialist
1 day ago
Job Summary:
We are seeking a data-driven and creative marketer to take on the challenge of preventing user churn and reactivating lapsed listeners.
Key Responsibilities:
- Identify at-risk users through predictive models and analysis.
- Design and launch targeted campaigns to re-engage at-risk users before they churn.
- Develop win-back strategies for bringing back churned subscribers.
- Own analytics and cross-functional collaboration, providing insights to stakeholders and influencing product development.
Requirements:
- 4-7 years of experience in churn management or related fields.
- Innovative problem-solving skills, with a focus on building industry-leading churn-mitigation strategies.
- Hands-on campaign execution experience using marketing automation platforms.
- Analytical sharpness, with proficiency in SQL and product analytics tools.
- An experimenter's mindset, with a focus on designing and interpreting A/B tests.
- A genuine interest in music and audio is key to crafting resonant and effective campaigns.
What We're Looking For:
Someone who can think creatively, challenge assumptions, and drive results.
How You'll Make an Impact:
You will be our specialist in understanding why users churn and developing the strategies to save them or bring them back home.
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