Senior Operations Manager

3 weeks ago


Gurgaon, Haryana, India R1 RCM Full time
About R1 RCM

R1 RCM is a leading provider of technology-enabled clinical revenue cycle management solutions.

Salary & Benefits

$80,000 - $120,000 per year, depending on experience and location. Additional benefits include health insurance, retirement plan, and paid time off.

Job Description

We are seeking an experienced Senior Operations Manager to join our team in Cash Posting. As a key member of our operations team, you will be responsible for managing a team of 15-20 FTEs and overseeing the cash posting process.

Main Responsibilities:

  • Performance Management: Drive operational service delivery, ensuring SLA metrics and KPIs are met.
  • Financial Management: Identify and mitigate revenue leakages, implement process improvements, and manage accounts receivables.
  • People Management: Foster a positive work environment, reduce attrition, and enhance employee engagement.

Requirements:

  • 5+ years of experience in a similar role, with expertise in RCM processes.
  • Strong analytical and problem-solving skills, with proficiency in MS Excel.
  • Excellent communication and leadership abilities.
  • Able to work effectively in a fast-paced environment, adapting quickly to new challenges.

Bonus Skills:

  • Familiarity with Lean Six Sigma methodology and process automation tools.
  • Ability to analyze data, identify trends, and develop actionable recommendations.
Why Join R1 RCM?

At R1 RCM, we offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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