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4 days ago
Job Title: Credit Card Fraud Investigator
This is a high-stakes position in our organization, focused on preventing financial losses through effective fraud management.
About the Role:- We are seeking an experienced professional to lead our credit card fraud investigation team.
- Investigate and analyze complex fraud cases related to Mastercard transactions.
- Review transaction details, customer claims, and supporting documentation to identify fraudulent activities.
- Collaborate with cross-functional teams to ensure timely case resolution.
- Analyze patterns and trends in fraud to recommend process improvements and mitigation strategies.
- Document case outcomes accurately and escalate complex or high-risk issues.
- Any Graduate
- Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
- Strong knowledge of payment processing systems and fraud detection methodologies.
- Excellent analytical skills with ability to interpret complex transaction data and detect irregularities.
- Problem-solving skills with attention to detail.
- Strong communication and interpersonal skills.
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