Insurance Claims Expert

1 day ago


Palakkad, Kerala, India beBeeClaims Full time ₹ 8,00,000 - ₹ 12,00,000

About Us

We are seeking a skilled Claims Specialist to join our team.

The ideal candidate will be responsible for managing cashless insurance claims efficiently and accurately, ensuring timely closure to policyholders and seamless coordination with insurance providers.

This role involves verifying policy coverage, reviewing medical records, coordinating with Insurers, and ensuring that claims are processed accurately and efficiently.

The key objectives of this role include:

  1. Managing end-to-end cashless claims of employees, including verifying policy coverage, reviewing medical records, and coordinating with Insurers.
  2. Providing customer service by responding to inquiries from employees and other stakeholders regarding claim status and related queries.
  3. Celebrating successful resolutions to ensure excellent employee satisfaction.

Key Interactions:

  • Internal Clients: Endorsement team, Onboarding team, Products & Engineering, Claims teams, Support Inbound, Account Management
  • External Clients: Insurers, Client HRs, Hospitals

Requirements:

  • At least 2 years of experience in customer-facing roles
  • Past Experience in voice profile would be an added advantage
  • Experience in cashless/ TPA


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