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IT System Administrator

3 weeks ago

Shillong, Meghalaya, India beBeeInformation Full time ₹ 7,50,000 - ₹ 10,00,000
Job Description

The role of Information Technology Associate is responsible for installing, configuring, managing, and maintaining computer networks, workstations, and support server systems. This includes supporting hardware, software, user accounts, and computer telephone rooms.

Key Responsibilities:
  • Train and instruct users in the proper use and security of all systems.
  • Troubleshoot, repair, and resolve technical problems related to computer hardware, software, LAN, and WAN internet.
  • Provide network communications support and technical guidance.
  • Refer major problems to vendors or technicians.
  • Analyze, recommend, and implement process improvements.
Additional Responsibilities:
  • Consult with others to assess, analyze, and resolve computing needs and system requirements.
  • Inspect, test, and diagnose computer equipment and systems.
  • Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements.
  • Plan, coordinate, and implement network security measures.
  • Provide end-user support for all applications.
  • Maintain accurate inventory of all technological devices.
  • Enter commands and activate controls on computers and equipment.
  • Ensure backup tapes are locked in a fireproof safe.
  • Follow company policies and procedures, report accidents, injuries, and unsafe work conditions to manager.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Address guests' service needs and assist other employees.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Serve as a role model and first point of contact for the Guarantee of Fair Treatment Open Door Policy process.
  • Develop and maintain positive working relationships with others and support the team to reach common goals.
  • Ensure adherence to quality expectations, standards, identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and cost-savings.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds.
  • Stand, sit, or walk for extended periods of time.
  • Enter and locate information using computers and Point of Sale (POS) systems.
  • Move up and down stairs and ramps.
  • Perform other reasonable job duties as requested by supervisors.